To Order, Call: 602-CLEAN-AIR (602-253-2624)

Frequently Asked Questions

General FAQs

How does the EXP Monitor & Control Hub work?

The EXP Monitor & Control Hub tracks your indoor air quality, shows the purification effectiveness in real-time, and allows you to control the system.

It is pre-programmed to give you a choice of how you want to operate your system:  Clean, Cleaner or Cleanest.  90% of homes and buildings have the best results with the Clean setting. However, during an event such as spring pollen or flu season, use the Cleaner or Cleanest settings. Homes with heavy allergies, severe asthma, or a mold issue would also utilize the Cleaner or Cleanest setting.

How does the EXP Air Quality Sensor work?

The EXP Air Quality Sensor continuously monitors the air quality in your indoor environment, providing real-time feedback to the Monitor and Control Hub or your own smart device. The sensor measures particulates (down to 1 micron), temperature and humidity, and methane, carbon dioxide, and other volatile organic compounds (VOCs). Additionally, it tracks ozone concentrations with our Ozone Depletion Mode for days when high pollution (ozone) advisories are in effect. Simply plug-in the sensor and place it in the area you see the most activity.

What is the CleanAir EXP App?

The CleanAir EXP app allows you to see your minute-by-minute indoor air quality and control your system from any smartphone or tablet. You can also receive notifications and alerts, such as when to change your HVAC filter.

Does the CleanAir EXP System release ozone into my home or building?

No. The EXP Purification Unit removes unwanted ozone to a completely safe level by means of the proprietary EXP 02 Catalyst. The Catalyst captures ozone molecules while allowing the super-oxide ions to pass through. This gives you the powerful effect of air purification without the negative side effect of ozone. The system has been tested and proven safe by Underwriters Laboratories (UL).

Is this technology similar to UV?

No. UV can protect your coils and HVAC system but does not work on airflow in the duct due to the lack of reaction time to effectively eliminate contaminants. With our in-duct technology and through your home’s airflow, you blanket every room with ions attacking the contaminants at the source. Every vent in your home becomes its own air purification system.

Do I need WIFI to run the system?

No. Our system runs on a private Zigbee radio network. WIFI is only needed if you want to utilize the detailed data the system provides.

How much energy does the system use?

The system uses the highest amount of energy to create strong ion-clusters to remove contaminants and pathogens from every corner of your home but consumes less electricity than a 20w light bulb.

Does the CleanAir EXP qualify as an eligible healthcare expense?

The CleanAir EXP may be eligible for reimbursement with flexible spending accounts (FSA), health savings accounts (HSA), and health reimbursement accounts (HRA). Check with your healthcare provider to see if you qualify.

Installation & Maintenance FAQs

How does the EXP Purification Unit install?

The 8.5” W x 7.3” H x 14” D in-duct unit installs into the existing air duct path on the supply side of your central HVAC system. It connects to your blower fan only.

How long does it take to install?

Most installations take approximately 20 minutes for the EXP Purification Unit and another 10 – 15 minutes for the EXP Air Quality Sensor and the EXP Monitor & Control Hub. 

What is the maintenance for this type of system?

Simple. You only need to replace the EXP 02 Catalyst every two years. A notification reminder will be sent to you when it’s time to replace.

Will I need to replace my HVAC air filters more often?

Yes, you will want to change your HVAC air filter more often as needed since our natural ionization process will make your air filters more effective.

What if I have more than one HVAC system in my home?

Depending on the size of your home, you may have more than one HVAC system. Since this patented air purification technology uses the airflow from your HVAC fan, your application may require additional units. Each HVAC system in your home will need one CleanAir EXP Purification system. For example, if your home has two HVAC systems, then you will need two units. If your home has one HVAC system, then you will need one unit. A CleanAir EXP Purification Unit installed in each Air Handling Unit (AHU) ensures the entire home is receiving clean and healthy air. Contact 1-602-253-2624 for more information on a multiple unit installation.

Warranty FAQs

What type of warranty does the system come with?

The system is covered by a Three (3) Year Limited Warranty.

Does this system void or endanger my existing HVAC warranty?

No. It integrates into your duct work and therefore does not affect your HVAC system.