602-CLEAN-AIR (602-253-2624)

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Warranty Information

LIMITED THREE (3) YEAR WARRANTY 

Customer should not repackage and ship the CleanAir EXP due to possibility of irreparable damage. For warranty service, please contact your independent HVAC contractor for the address of the nearest service center or call IONaer Customer Service at 1-602-253-2624.

 

WHAT IS COVERED BY THIS WARRANTY 

We warrant the CleanAir EXP to the Customer, subject to the conditions below, against defects in workmanship or material, provided that the products are returned to a service location within three (3) years of date of purchase.

 

INSTALLATION AND MAINTENANCE REQUIREMENTS 

This warranty is expressly conditioned upon proper installation, operation, cleaning and maintenance according to the Owner’s Manual. Failure to meet any of these requirements will void this warranty. Servicing of the CleanAir EXP by parties other than our authorized representatives and/or using parts other than genuine parts will also void this warranty.

 

HOW TO OBTAIN WARRANTY SERVICE 

Your local distributor for IONaer products will repair or replace and return the product, without charge and within a reasonable period of time, subject to the conditions herein, if its examination shall disclose any part to be defective in workmanship or material. If we, in our discretion, are unable to repair the product after a reasonable number of attempts, we will provide either a refund of the purchase price or a replacement unit, at the company’s option. We reserve the right to inspect and /or require confirmation of installation method.

 

WHAT IS NOT COVERED BY THIS WARRANTY 

Ordinary wear and tear shall not be considered a defect in workmanship or material. These warranties do not cover the EXP O2 Catalyst (replacement cartridge). These warranties do not apply for loss or damage caused by accident, fire, abuse, misuse, improper installation, leaking, modification, misapplication, or by any repairs other than those provided by our authorized Service Center. This Warranty is non-transferrable.

 

MISSING SERIAL NUMBERS AND UNAUTHORIZED CHANNELS 

If a valid serial number is missing from the product, the Warranty will be voided. IONaer International products are for sale through authorized Independent HVAC Contractors only. Warranties are voided if a product is purchased through unauthorized channels; this includes company sponsored or independent websites that are not authorized to use IONaer’s trademarked names, images and logos as well as Internet auction sites (e.g. EBAY and Craigslist). The only approved company sponsored or independent Internet sites for IONaer products is www.cleanairdifference.com. To confirm warrant coverage prior to purchasing a product, contact IONaer at 1-602-253-2624 with the serial number located on the front of the unit.

 

EXCLUSION OF OTHER WARRANTIES AND CONDITIONS 

EXCEPT AS PROVIDED HEREIN, IONAER MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND. ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING ANY IMPLIED WARRANT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES 

IONAER SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM BREACH OF EXPRESSED OR IMPLIED WARRANTIES, CONDITIONS, GUARANTEES OR REPRESENTATIONS, BREACH OF CONTRACT, NEGLIGENCE OR ANY OTHER LEGAL THEORY.

 

FOR U.S. APPLICATION ONLY 

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on warranties, or on remedies for breach. In such states, the above limitations may not apply to you.

 

SERVICE 

Every effort is made to ensure customers receive an up-to-date Owner’s Manual on the use of IONaer products; however, from time to time, modifications to IONaer products may without notice make the information contained herein subject to change.